Returns & Exchanges

At Solgaard, we stand by the quality of our sustainable gear and offer a 30-day return window for all unused products in their original packaging. We want to ensure you are completely satisfied with your purchase as you embark on your next adventure.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email address.

• 3.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags and protective components are included, then attach the shipping label.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; once received and inspected, we will issue a refund to your original payment method within 7-10 business days.